Operations Manager

L9936
Johor, Malaysia
Competitive package for the suitable candidate!
14/02/2020
01/03/2020
Full Time

The company

Headquartered in US, our client is supported by over 4000 employees across more than 100 countries. Our client specialised in 3PL, freight forwarding, shipping and transportation solutions around the globe.

Reporting to Branch Manager, the Operations Manager is responsible to improve the productivity and increase the efficiency to achieve operational excellence for the freight management and logistics solutions for the branch.

The role:

  • Provide leadership, support, control and manage the export/import and customs operations and invoicing operations team.
  • Lead, coach and supervise the airfreight and seafreight team leaders if needed
  • Conduct weekly meeting with team leaders to ensure maximum revenue is obtained from jobs and to discuss on requirements to service new accounts
  • Review on credit line analysis report and action in accordance to the procedures outlined on weekly basis
  • Analyse on the shipment report on weekly basis
  • Involved and taking action on cargo claims and correspondence
  • Control and manage the customs airfreight and seafreight clearance and compliance
  • Provide support in import, export, warehouse and transport operational matters
  • Maintain and improve existing client base
  • Contact with clients/overseas/interstate offices regarding preparation and progress of shipments
  • Close files with operational accounting procedures and the time frame as set by the branch
  • Recruit, train, coach and review staff performance.
  • Reporting

 

The requirements:

  • At least a Diploma in any discipline
  • At least 8 years of hands on operational knowledge and know-how in the freight forwarding/logistics industry
  • Strong operational experience in airfreight and seafreight
  • Good understanding on customs brokerage procedures and compliance
  • Proven leadership or people management experience
  • Good communicator and strong interpersonal skills

 

Visit www.directsearch.global/vacancies and follow us on LinkedIn for more information and opportunities

 

Registration No: 201425475W

EA License No: 14C7312



If you feel you fit the criteria and would like to take your career to the next step then please apply via the website or forward your CV to info@directsearch.global

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