Local Account Manager

L8988
Selangor, Malaysia
Competitive package for the suitable candidate!
12/09/2019
30/09/2019
Full Time

The company

Our client is one of the Fortune 500 international 3PL player who provides air, ocean, local transportation and logistics solutions, supported by strong network and offices in Asia, Europe, North & South America region.

Responsibilities:

  • Identify opportunities and grow business from existing accounts.
  • Build and strengthen relationships with existing accounts.
  • Understand customers' business, strategy and needs, ensure customer satisfaction and follow up.
  • Involve sales and operations departments on major business opportunities, proposals and issues
  • Introduce continual improvement initiatives to create more efficient and cost-effective operations.
  • Assume lead responsibility for the efficient delivery of all local (branch) services.
  • Establish invoicing - payment process with client and assist in collection when needed.
  • Communicate service issues to Department Managers/Supervisors.
  • Gather market intelligence and trends

 

Requirements:

  • University graduate in any related disciplines.
  • At least 2 years of freight forwarding industry experience
  • Ability to create/write customer requirements clearly for use by internal.
  • Good Microsoft Office skills (Excel, Word, PowerPoint etc.).
  • Demonstrated customer service skills and proven interpersonal skills.
  • Pro-active, strong organizational skills.

 

Visit www.directsearch.global/vacancies and follow us on LinkedIn for more information and opportunities

 

Registration No: 201425475W

EA License No: 14C7312



If you feel you fit the criteria and would like to take your career to the next step then please apply via the website or forward your CV to info@directsearch.global

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